When Windows Media Audio Files Won’t Play from ANGEL

One of our faculty pilots reported that after uploading a WMA (Windows Media Audio) file, he tried to play it from within ANGEL using Firefox. The file would not load and play when the link was clicked; instead the following error message appeared:

Windows Media Player cannot play the file because the specified protocol is not supported. If you typed a URL in the Open URL dialog box, try using a different transport protocol (for example, "http:" or "rtsp:").

After doing some research one of the Ed Tech Center staff found it was just a minor Firefox 2/3 browser setting. To play WMA files using Windows Media Player in Firefox 2 or 3:

1. Click on the Tools menu bar item.
2. Click on Options.
3. Click on Applications.
4. Find Windows Media Audio file in the list and on the right side select Use Windows Media Player (default) instead of Use Windows Media Player Plugin.