Screen Capture Instructions

For faculty involved in our ANGEL pilot, we mentioned how important a screen capture can be in helping to report and resolve issues encountered with ANGEL. One ANGEL pioneer suggested we offer instructions on how to capture a screen image. Though there are applications to capture screen images, the methods listed below for capturing a screen image can be used by anyone without additional software.
If you encounter an error screen or other problem where it would help to explain by providing a visual image, you can use these steps and then email the screen capture to your technical support area for your school.

On a Windows system:

1. Get the image you want to capture on the screen,
2. Press the PrtScn key or Alt+PrtScn keys to save the image to the Windows Clipboard (the PrtScn key saves an image of the entire desktop to the clipboard, while Alt+PrtScn saves just the "active window" to the clipboard).
3. Open a blank Microsoft Word document,
4. Press Ctrl+V (or use the Edit > Paste command) to paste the image into the document,
5. Save the document and then submit it to your tech support area using email.

On a Macintosh System:

1. Navigate to the screen image you want to capture on the screen,
2. Press Command+Shift+3,
3. You'll hear a shutter sound and find a Pict (OS9) or PDF (OSX) image file on your desktop,
4. Submit the file to your tch support area using email.