Not Moving to ANGEL 7.4

Just prior to the Thanksgiving Break, the Educational Technology Center staff at JCCC completed the first round of tests of ANGEL 7.4 (originally scheduled to be installed over the upcoming semester break and ready for production/faculty use in January 2010). Based on that testing, we recommended to JCCC's ANGEL Implementation Team (and notified our Distance Learning Advisory Council) that sufficient time was not available prior to the planned upgrade to complete testing, explore new features and resolve a number of issues encountered (e.g., the new Gradebook functionality, exception errors encountered and more). As a result, the Implementation Team has decided to postpone the ANGEL 7.4 upgrade until at least summer 2010.

We’ll be testing additional 7.3 patches available for ANGEL in a pre-production environment and will install the new 7.3 patches at an appropriate time this spring.

Our Testing Results
For the record, during our initial testing we encountered multiple problems and felt we could not work through these issues in time for a January update. All of the following were reported to Blackboard/ANGEL and in some cases they responded with potential fixes, that we do not have time to implement or test. Here’s a quick cut and paste of the issues we did encounter.

1. We tried to create a new course similar to a source course in ANGEL and for some system editors, did not allow the user to add the course title, received an error message.
2. We tried to view the course preview and setting for the 7.4 courses. longer have the edit pencil in 7.4 or could not preview the course without an error.
3. When a course includes a quiz (even though we never used Quizes, just assessments, many epacks come with quizzes to amke them compatible with 7.2) when the course opens there is a pop up that asks if you want to convert all of your quizzes to assessments. If you click "no" it keeps popping up. If you click "yes" you get an error page. It did not actually convert anything and the pop up continues to appear no matter what one does. Note: This pop up only occurs if you have an old format quiz in the course.
4. You cannot create a Grading Scale in the Gradebook. Go to Gradebook click on Grading Scale try to enter a grade letter and a number and click on new Item. Nothing happens and it is not added.
5. When attempting to enter certain courses (clicking the course name in the course list) an error message appears in a new tab. It is possible to enter the course and the course seems to run fine except for the error message re-appearing when you click on the "Course" tab.
6. The Grade Entry Grid does not load. There is a message that says "There is no grading scale defined for this course. You may see incomplete grade data until a complete grading scale is created."
7. When you go to Manage Tab>Grade Reports and click Rearrange, you get a server application error (but you can go to the Reports Tab and see My Gradebook)
8. When using the “Ungraded Items” in the Tasks List, on the Course Guide, a tester reported that when she clicked on the Mid-Term (an assessment in ANGEL with just 4 questions), you get some of those questions repeated in the ungraded list.
9. You get an error when you try to Publish Grades: “There are no allowable grade values defined by the administrator. . .” There are grades present, though because the Submission Manager appears to work correctly, showing you the grades and comments that have already been entered. You can also grade assignments by going to the assignment and clicking on Submissions
10. Add Item button does nothing. Browser reports a JavaScript error: "Angel is not defined","https://owa.jccc.edu/owa/redir.aspx?C=d3bce8fd830f4801ba4cfed8094794bc&URL=https%3a%2f%2fangeltest.jccc.edu%2fsection%2fGB%2fCategories%2fDefault-min-Loc-en-US.js","Line: 19". That line reads: "{Angel.API.Ajax.Gradebook.SaveCategories(json,strPropertyList,objGrid.SaveDataSuccess,objGrid.SaveDataFailure,objGrid);}"
11. On the 7.4 pre-prod server, when copying a course over another course, not a blank shell, the copy process took exceedingly long (30 Minutes). Also the new homepage fro the target course, did not match the original course home page format/arrangement, that is, some elements were present but not in the original locations, and the theme was not copied over.

Just for what it’s worth.

ANGEL 7.3 Bug Fixes in July Patch & Hotfix

JCCC will apply a series of patches (July 2009 plus the subsequent hotfix) to our ANGEL server on Monday, September 21, 2009. These patches have been tested on campus by staff in the Educational Technology Center and the Information Services Branch. The following indicates those items that have been fixed, per our testing. The list also includes some problems that we discovered during testing (they'll be reported to ANGEL) as well as some issues that we anticipated would be fixed but were not. Items in red may be critical issues to you depending on which tools you use in your course.

Items that Are Fixed:

1. Assessments with questions linked from a LOR can be exported into another course. Note: This works with questions copied from the LOR, but a Question Pool that draws from the LOR disappears from the assessment when exported. Copy Course does work, however.
2. When multiple questions are displayed in an assessment, they appear in the proper order with question one visible at the top of the screen.
3. Hitting the Enter key while taking an assessment does not result in loss of assessment responses. Note: hitting the Enter key submits the quiz, but gives the student the option of canceling before submission.
4. Students can see personal events in Today's Calendar Nugget. Note: A student can create a “personal” entry, which is all that students can create anyway. The entry doesn't show up in the course, because the entry is “personal.” It does show up on the Calendar nugget on the ANGEL home page of the user who created it.
5. Private Team Journal Malfunction: Private teams can no longer see posts from other private teams in which they are not members . Note: This has another improvement - now when students post there is a drop-down (in a more obvious place than previously) that lets them select the team in which they are a member (if they are members of more than one team in a course). If you have the access set correctly, including the Read/Post/Reply permissions on the Post Permission tab, then there is only one team listed, unless you add the student to more than one team and give access/permissions to those teams .
6. Student's email address is not visible in Discussion Forum post if their personal information is set to restrict the email address. Note: This works when the student deletes their email address in personal preferences; that is, if email information exists in a student's profile, it will be accessible from posts. Removing info from the profile doesn't seem to qualify as restricting, as implied, but that’s how it works.
7. The default sort order in Grade Book is alphabetical.
8. When new courses are created for a faculty member, those courses automatically have access to the instructor’s personal LOR.
9. When an email message is sent to multiple recipients, they all get the message.
10. When Milestone entries are edited, they no longer are duplicated and if one of the duplicates is deleted, all entries are no longer deleted. In other words, creating, editing and deleting Milestones works as you’d expect.
11. You can search within the Course Roster by login name, user first name or user last name. Note: you cannot search by first and last name at the same time.
12. Results from SoftChalk generated SCORM module quizzes are successfully posted to the Grade Book without generating an error message. (See pages 10-17 of SoftChalk manual for details at http://www.softchalk.com/pdf/lms_angel7_3.pdf)

Items that Are Not Fixed:

1. When the instructor grades an assignment and checks the box to send an email, if the student replies to the email, the instructor does not receive the email. Note: The reply message isn't validly addressed; if it goes anywhere, it's not to the instructor(s).
2. Desktop Sharing function does not work.
3. You cannot generate a printable list of all drop box submissions except by using the Browser Print feature.
4. You cannot generate a printable version of each submission in the drop box except by using the Browser Print feature.
5. Print PDF (Grade Book) function works on Macintosh with a caveat: the print function generates a file with the .aspx extension which will not open in Acrobat Reader. Changing the extension to .pdf makes file readable in Acrobat Reader.
6. Using View Grades > Find Student in the Gradebook does not work. Note: We stumbled across bug in our testing. If you select Find Student in the second drop-down under View Grades in the Gradebook, then click Search in the window that pops up, and then click on a user's name; nothing happens.
7. If you import an ANGEL archive into a new course (using Import > Content Package) with the "overwrite existing content" box checked, the import still duplicates all content.
8. When page content exceeds the viewable area of a browser window (in certain browsers only) and scrollbars are needed to scroll content, the scrollbars are not visible in the window and user cannot scroll. Note: On Firefox 2 and Firefox 3.5 part of the content is hidden but this works fine in Internet Explorer 7.
9. The ANGEL Print function does not print the entire page of content, just the portion displayed in the browser window.
10. The Roster does not print in alphabetical order

Other:

1. Though we have not tested it fully, it appears that Internet Explorer 8 is now supported.
2. Macintosh users cannot publish from Respondus to ANGEL course, because there is no Mac version of Respondus.

ANGEL Issue Updates: December Release

We’re expecting a software release from ANGEL on Monday, December 15, 2008. The release includes two fixes that were requested by JCCC. As soon as the patch arrives, we’ll test and if possible install on production before the holiday break. Here are the details:

• Algorithmic Math Computation Error - In the algorithmic question type in Assessments, ANGEL is calculating natural logarithms incorrectly. As near as we can tell, ANGEL is rounding the argument before calculating the natural log. This error appears to be happening with all three versions of logarithms (log, ln, and log10) supplied by ANGEL.
  
  For instance, Angel is saying that the answer to the natural logarithm of 1.49 is 0. The correct answer should be 0.39878. However, the natural logarithm of 1 is 0, which fits the hypothesis that ANGEL is rounding the argument (1.49 in this case, rounded down to 1) before calculating the logarithm.
  
• LOR Folders: Can't Access Course Items When Linked From Inside Folder - When linking to a folder in a LOR, it seems to work okay until you try to view one of the items inside the folder, at which point you get an Access Denied error. Linking to a folder should work, as specified in the ANGEL documentation.
  
  Linking to the individual items in the LOR works, just not linking to the entire folder.

ANGEL "Issues" (Bugs?)

Here are a couple “issues” we’ve reported to ANGEL Tech Support:

1. Tokens don't work in some areas of a course, while they do in others. For instance, they don't seem to work in Announcements, About This Section, on the Course Map, or within any feature that opens in a new window.
2. In the algorithmic question type in Assessments, ANGEL is calculating natural logarithms incorrectly. As near as we can tell, ANGEL is rounding the argument before calculating the natural log. This error appears to be happening with all three versions of logarithms (log, ln, and log10) supplied by ANGEL.
   
   For instance, Angel is saying that the answer to the natural logarithm of 1.49 is 0. The correct answer should be 0.39878. However, the natural logarithm of 1 is 0, which fits the hypothesis that ANGEL is rounding the argument (1.49 in this case, rounded down to 1) before calculating the logarithm.