Bug Report: Personal & Team Calendar Entries Visible to All

The recent patch applied to the ANGEL server (July 2009 patch plus hotfix and security patch) has caused an issue with personal entries in the ANGEL Calendar. Personal entries created by an instructor are now visible to all students in that course. Students can also see all team entries, whether or not they are on the team for which the entry was intended. ANGEL is aware of the issue and is working on a fix; however, there is currently no workaround. We suggest that instructors remove all personal entries from their course calendars until this issue has been resolved.

ANGEL 7.3 Bug Fixes in July Patch & Hotfix

JCCC will apply a series of patches (July 2009 plus the subsequent hotfix) to our ANGEL server on Monday, September 21, 2009. These patches have been tested on campus by staff in the Educational Technology Center and the Information Services Branch. The following indicates those items that have been fixed, per our testing. The list also includes some problems that we discovered during testing (they'll be reported to ANGEL) as well as some issues that we anticipated would be fixed but were not. Items in red may be critical issues to you depending on which tools you use in your course.

Items that Are Fixed:

1. Assessments with questions linked from a LOR can be exported into another course. Note: This works with questions copied from the LOR, but a Question Pool that draws from the LOR disappears from the assessment when exported. Copy Course does work, however.
2. When multiple questions are displayed in an assessment, they appear in the proper order with question one visible at the top of the screen.
3. Hitting the Enter key while taking an assessment does not result in loss of assessment responses. Note: hitting the Enter key submits the quiz, but gives the student the option of canceling before submission.
4. Students can see personal events in Today's Calendar Nugget. Note: A student can create a “personal” entry, which is all that students can create anyway. The entry doesn't show up in the course, because the entry is “personal.” It does show up on the Calendar nugget on the ANGEL home page of the user who created it.
5. Private Team Journal Malfunction: Private teams can no longer see posts from other private teams in which they are not members . Note: This has another improvement - now when students post there is a drop-down (in a more obvious place than previously) that lets them select the team in which they are a member (if they are members of more than one team in a course). If you have the access set correctly, including the Read/Post/Reply permissions on the Post Permission tab, then there is only one team listed, unless you add the student to more than one team and give access/permissions to those teams .
6. Student's email address is not visible in Discussion Forum post if their personal information is set to restrict the email address. Note: This works when the student deletes their email address in personal preferences; that is, if email information exists in a student's profile, it will be accessible from posts. Removing info from the profile doesn't seem to qualify as restricting, as implied, but that’s how it works.
7. The default sort order in Grade Book is alphabetical.
8. When new courses are created for a faculty member, those courses automatically have access to the instructor’s personal LOR.
9. When an email message is sent to multiple recipients, they all get the message.
10. When Milestone entries are edited, they no longer are duplicated and if one of the duplicates is deleted, all entries are no longer deleted. In other words, creating, editing and deleting Milestones works as you’d expect.
11. You can search within the Course Roster by login name, user first name or user last name. Note: you cannot search by first and last name at the same time.
12. Results from SoftChalk generated SCORM module quizzes are successfully posted to the Grade Book without generating an error message. (See pages 10-17 of SoftChalk manual for details at http://www.softchalk.com/pdf/lms_angel7_3.pdf)

Items that Are Not Fixed:

1. When the instructor grades an assignment and checks the box to send an email, if the student replies to the email, the instructor does not receive the email. Note: The reply message isn't validly addressed; if it goes anywhere, it's not to the instructor(s).
2. Desktop Sharing function does not work.
3. You cannot generate a printable list of all drop box submissions except by using the Browser Print feature.
4. You cannot generate a printable version of each submission in the drop box except by using the Browser Print feature.
5. Print PDF (Grade Book) function works on Macintosh with a caveat: the print function generates a file with the .aspx extension which will not open in Acrobat Reader. Changing the extension to .pdf makes file readable in Acrobat Reader.
6. Using View Grades > Find Student in the Gradebook does not work. Note: We stumbled across bug in our testing. If you select Find Student in the second drop-down under View Grades in the Gradebook, then click Search in the window that pops up, and then click on a user's name; nothing happens.
7. If you import an ANGEL archive into a new course (using Import > Content Package) with the "overwrite existing content" box checked, the import still duplicates all content.
8. When page content exceeds the viewable area of a browser window (in certain browsers only) and scrollbars are needed to scroll content, the scrollbars are not visible in the window and user cannot scroll. Note: On Firefox 2 and Firefox 3.5 part of the content is hidden but this works fine in Internet Explorer 7.
9. The ANGEL Print function does not print the entire page of content, just the portion displayed in the browser window.
10. The Roster does not print in alphabetical order

Other:

1. Though we have not tested it fully, it appears that Internet Explorer 8 is now supported.
2. Macintosh users cannot publish from Respondus to ANGEL course, because there is no Mac version of Respondus.

HOW TO VIEW ASSESSMENT ANSWERS & ITEM ANALYSIS: CORRECTION

Correction: While the steps indicated in yesterday’s message cover the Item Analysis feature, they do not address how you would view an individual student's answers. To do this:

1. Go to Utilities for that assessment.


2. Select View, Grade or Delete Submissions.


3. Next to a student's name, click either View or Grade, depending on whether you just want to see their answers or if you want to grade the assessment.


4. And that’s it!

If you want to see the Item Analysis for the assessment, use the following steps (the same steps listed in yesterday’s newsletter).

1. Go to the item (Assessment) on the Lessons tab.


2. As you mouse over the item, links appear below the item (Settings, Reports, Utilities, Delete).


3. Click on the Reports link and you will see the following options:
   
   Activity Summary: Displays the number of times each user has accessed this item
   Activity Detail: Displays the complete activity log for this item
   Item Analysis: Shows a summary of responses by question
   


4. Select Item Analysis and you will be able to review the answers students gave to each question.

GRADE BOOK GRADING CAVEAT & UPDATE

Here’s a grading scenario that doesn’t work in ANGEL: A faculty member was using the Drop Box but not recording points (e.g., 85 out of 100), but was attaching a marked up file and/or including text in the comment box. She also selected the option to send to mail. When she clicked OK, she received an error message every time. She then logged in as a student, because she weren’t sure if her students were or were not getting the messages and files she was trying to send. As a student, she made a submission; then, returned as the professor and wrote a message in the box without entering a grade; the error message appeared as it did with other students. Then, she went back into the course to see if her "student view" displayed the comments or if she had a mail message; the comments did not appear and the email never came.

When grading in a Drop Box, if you leave the grade blank it generates a type mis-match error message. This has been reported to ANGEL. While the error is not very descriptive, it’s trying to signal that you need a grade in the field to continue. So the process includes these steps:

1. Open the course.
2. Go to Lessons and select the Drop Box ready for grading.
3. Grade a student’s work and leave the grade blank.
4. You see the error message.
5. Entering any number including 0 in the field will prevent the error.

This issue is addressed in the July 2009 ANGEL 7.3 Patch, which is currently being tested in a pre-production environment at JCCC. The July patch does appear to correct this problem so an error is not generated when faculty do not enter a grade but include comments on a Drop Box assignment.

Assessment Mis-Behavior

You will find that when you go to take an assessment in ANGEL it will start you at the bottom of the assessment. You will get the last question and any before it that fit on the screen and not the first question with any following that show, like you would expect.

This is causing some students to panic because they don’t realize they must scroll to the top of the screen to get the beginning of their assessment and they think they are missing questions.

This refers to ANGEL version 7.3 with all patches installed up to and including June 30, 2009.

How Students Can View Their Grades

If you have the Grades nugget on your course home page, students will be able to see an overview of their grades when they log into your course. Students should click the Refresh link on the Grades nugget to see the most current view.

To get a detailed listing of grades, a student can click anywhere on the graph within the Grades nugget. This action will bring the student to the Reports console, with Learner Profile > Gradebook Grades already selected. All the student needs to do is to click the Run button. They may also want to switch the view from Chart to Table for a more understandable summary of grades.

Any assignments or assessments in their grade summary can be accessed from the grade report by clicking on the link to that assignment or assessment. This technique works even if you have put the assignments inside a hidden folder. As long as the folder is hidden but the actual assignments are not hidden, the student will be able to access them via the links on their grade report.

If you do not include the Grades nugget in your course, students can still get grade reports by going to the Reports tab, choosing Learner Profile in the first drop-down menu and Gradebook Grades in the second drop-down menu, and clicking Run.

A more detailed report can be accessed by going to the Reports tab, choosing Grades in the first drop-down menu and Student Grades in the second drop-down menu.

Finally, previewing this action in your student view may or may not produce accurate results. Your students will be able to access their grade reports, but an instructor using the student view may not.

Using ANGEL’s Preview Function with Teams

When you are using ANGEL’s User Preview function and an instructor has teams set up for the content you are reviewing, don’t forget that you need to select which team you wish to view. You do not go into the Teams interface and actually add yourself to a team. You do check the box(es) for the team(s) you want to pretend to be on for preview purposes – these checkboxes are in the User Preview Tool interface (i.e. click on the glasses, check the box(es) for the team(s) you want to be on for this preview, click Begin Preview).